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Services

Key Equipment & Supply Company’s Service Team is committed to providing the highest level of support to our customers. We supply factory-trained and certified technicians and parts support. Keeping downtime to a minimum, we continuously invest in our people and our facilities. Once you contact us, we will immediately route your request to the appropriate Key Equipment team member.  Our processes continue to evolve to support our outside team and ultimately you, our customers.  We continue to grow as a state-of-the-art equipment distributor to service our customers.  Our Key Rebuild program, guided by our service department, is unique to our industry, we do not just paint the unit and make it look pretty, all our rebuilt units are just that, “rebuilt”.

Certified & Experienced Technicians

Our technicians are all factory trained and certified. They understand your equipment’s design. With a wealth of experience and extensive technical knowledge of our brands (and others), our service teams take pride in the satisfaction that comes from excellence.

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OUR FACILITIES

In October of 2021, Key Equipment added our newest location in Springfield, Illinois. We are operating three facilities, including our headquarters in St. Louis, Missouri, and our Kansas City, Kansas, location. With multiple locations, we can better serve you. All our facilities have service and maintenance capabilities needed to repair and maintain your equipment: reconditioning, troubleshooting, and repair. We have certified welders and hydraulic technicians in-house.

With our extensive parts inventory on-site, we can fix and maintain most equipment without waiting for parts. We are committed to providing quality service to all our customers and getting you back on the job as quickly as possible.

Mobile Field Service

Our fleet of Road Service Personnel can offer remote service work at our customers’ garages or job sites. Dispatched from one of our three service centers in Kansas City, St. Louis, or Springfield, IL, we are never far away.  Key Equipment is one of the very few equipment distributors in our industry to offer highly trained road service, a service to our customers. Our mobile service technicians are as highly skilled and experienced as our service center technicians. Our well-stocked trucks help to minimize your downtime.

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